Fair terms, plainly written.

These terms govern your use of raikowskistudio.com and any services you purchase from Raikowski Software Studio LLC (“the Studio,” “we,” “us”), a Florida limited liability company based in Bartow, Florida. By using the site, requesting a quote, or purchasing a service, you agree to them.

For build projects, the specifics of your engagement — scope, deliverables, and price — are set out in the written quote and project agreement you approve before work begins. If anything in a signed project agreement conflicts with these terms, the project agreement wins.

Our services fall into three groups:

• Build projects — brand identity, websites, and business-tool setup (Launch Kits and à la carte services), delivered at the published, fixed prices on our Pricing page.
• Monthly plans — managed hosting and maintenance subscriptions that keep your site running after launch.
• Ongoing work — change requests, local SEO, and copywriting at published flat rates.

Timelines we quote are good-faith estimates based on how we typically deliver, not guarantees. Most builds finish in days, not months; we’ll tell you promptly if your project needs longer.

Build projects start with a non-refundable deposit (typically 50% of the package price) collected at checkout; the balance is due on launch. The deposit secures your project slot and covers work that begins immediately — discovery, design, and setup — which is why it isn’t refundable once paid. Payment plans are available on build packages.

Monthly plans are billed in advance each month through our payment processor. Every Launch Kit includes 3 months of the Maintenance plan free; after that it continues at the published monthly rate unless you cancel. You can cancel anytime — you won’t be billed again, and your plan stays active through the period you’ve already paid for. The Contractor Growth Plan is the one exception: because the site is built up front at no charge, it carries a 12-month initial term and then continues month-to-month on the same cancel-anytime basis.

Ongoing work (change requests, SEO, copywriting) is billed at the flat published price, scoped before work starts. Prepaid bundles are valid for 12 months from purchase.

Late payments. If an invoice goes unpaid past its due date, we’ll remind you first. If it stays unpaid after reasonable notice, we may pause active work or suspend hosted services until the balance is settled, and you’re responsible for reasonable costs of collection. We’d much rather talk than suspend — if something’s wrong with an invoice, tell us.

Projects move quickly when both sides hold up their end. You agree to:

• provide the content, images, credentials, and approvals we reasonably request, and respond to review requests in a timely way — long silences pause the timeline, not the calendar;
• only supply content you have the right to use (you’re responsible for the text, images, and trademarks you give us);
• use the site and services lawfully — no illegal content, spam, malware, or infringing material;
• keep your account credentials secure and tell us promptly if something looks wrong.

Build projects include two rounds of revisions before launch. Bigger changes after approval are welcome — they’re quoted as change requests at the published rates.

Clients get access to our portal (app.raikowskistudio.com) to track projects, pay invoices, submit requests, share files, and use included tools. Your account is yours alone: keep your password safe, don’t share your login, and tell us promptly if you think someone else has used it. Actions taken under your login are treated as yours.

Some plans include AI-assisted tools — for example, a social-post generator. What these tools produce are drafts for your review, built only from the information you provide. You decide what to publish, and you’re responsible for what you publish — including the accuracy of any claims, prices, or offers in it.

Acceptable use applies to the whole portal: no unlawful, infringing, or deceptive content; no attempts to probe, overload, or misuse the service; no using the tools to generate material that misrepresents your business. We may suspend portal access that violates these rules, with notice where practical.

You warrant that everything you give us to work with — text, images, logos, product details, testimonials — is yours to use or properly licensed, and that it doesn’t infringe anyone else’s rights. Where we source stock photography for your site, we use properly licensed images and keep the license records.

Statements about your business are yours: prices, service claims, certifications, licensing, and legal compliance of what you sell. We build the site; we don’t verify regulatory claims. We may decline to publish content we reasonably believe is unlawful or deceptive.

Once a project is paid for, it’s yours. Site content, design assets, and source code belong to you — that’s written into every project agreement, not a courtesy. We retain ownership of our internal tools, templates, and processes used to produce the work, and we may show completed work in our portfolio unless you ask us not to.

If you ever want to leave, the Launch Handoff packages everything — a complete export, setup guide, and credentials — for self-hosting. The handoff is free and there’s no exit fee, with any project or cancellation. After a hosting plan is cancelled, we provide 30 days of transition hosting; backups are retained for 30 days after cancellation and then permanently deleted.

Hosted sites run on reputable third-party cloud infrastructure that we manage for you. We work to keep your site fast and available, and we monitor it — but we don’t control the underlying providers (cloud hosts, payment processors, email and booking platforms, domain registrars), and we can’t promise they will be uninterrupted or error-free. Where a third-party service has its own terms, those apply to your use of it.

Support response targets published on our site are goals we take seriously, not contractual guarantees. Self-hosted sites (post-handoff) aren’t eligible for our hosting plans, because we can’t maintain infrastructure we don’t control.

If you opt in to text messages from us, we’ll use them sparingly for service updates about your account or plan — not marketing blasts. Message frequency varies and message & data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to texts is never a condition of buying anything from us.

We use AI tools to speed up design, development, and drafting — it’s part of why our prices are low. All work is reviewed by a human before delivery, AI is not used to fabricate testimonials or statistics, and you retain full ownership of your deliverables. A no-AI engagement is available on request, quoted separately. Details are in our AI-Use Disclosure on the Legal page.

We build sites designed to rank, convert, and grow your business, and our local SEO work follows current best practices. But search rankings, traffic, leads, and revenue depend on factors outside anyone’s control — competition, search-engine algorithms, your market, your follow-through. We don’t promise specific business outcomes, rankings, or traffic numbers, and you shouldn’t trust anyone who does.

Services are provided “as is.” To the fullest extent Florida law allows: our total liability for any claim arising out of a service is capped at the amount you paid us for that service in the 12 months before the claim arose, and neither of us is liable to the other for indirect, incidental, or consequential damages — lost profits, lost data, or lost business opportunity.

Nothing in these terms limits liability that can’t legally be limited, including for fraud or willful misconduct.

You agree to defend and hold the Studio harmless from third-party claims that arise from your content, your products or services, or your breach of these terms — for example, a claim that copy or images you supplied infringe someone’s rights, or a dispute about something your business sold. We’ll notify you promptly of any such claim and cooperate reasonably in its defense.

Likewise, we’ll defend and hold you harmless from third-party claims that the deliverables we created ourselves (excluding materials you supplied) infringe someone’s intellectual-property rights, subject to the liability cap above.

You can cancel a monthly plan anytime from the customer portal, and you leave with the free handoff described above. For an in-progress build, you can stop the project at any point; the deposit is not refunded, and any completed work is delivered to you.

We may suspend or end a service for non-payment or for violations of these terms (unlawful content, abuse of our team, misuse of the infrastructure) — with notice and a chance to fix the problem where that’s reasonable. Even then, your ownership of paid-for work and your right to the handoff stand.

These terms are governed by Florida law. Any dispute will be resolved in the state or federal courts serving Polk County, Florida. Before either of us files anything, we agree to try to resolve the issue directly first — email us and we’ll make a genuine attempt to work it out.

We may update these terms as our services or legal obligations change. The effective date above always reflects the current version, and material changes will be noted here. Signed project agreements keep the terms that were in force when you signed. Continued use of the site or services after an update means the revised terms apply.

Questions about these terms: hello@raikowskistudio.com or (863) 656-3938. Raikowski Software Studio LLC, Bartow, Florida.